Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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News 05 May, 2022

Neptune - Bunker Info tab updates

Dmitry Kisil

Senior Loss Prevention Officer

The bunker quality data have been updated. Statistics collected in 2020-2022 are available on Neptune. Please log in and go to the Bunker Info tab.

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Compliance with VLSFO sulphur content limits in Rotterdam and New York has improved in 2022 but may still be problematic in Antwerp. In 2022 cat fines were within the 15-40 ppm band in about 50% of VLSFO samples tested globally.

Figures for the world’s top ten bunkering ports provided by Veritas Petroleum Services are available online. Data on other bunkering locations, on a specific historical interval, or on a particular quality parameter is available upon request from Loss Prevention Department.

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